Privacy Policy

This Privacy Policy (“Policy”) will explain how we, Perfect Backlog, perfectbacklog, or perfectbacklog.com (the “Website”), represented legally by PXCH Holding I, LLC, are processing your data.

Feel free to print this document by using the print command that comes with any browser.

Owner contact:

PXCH Holding I, LLC
2423 SW 147th Ave #2262
Miami, FL 33185
contact@perfectbacklog.com
perfectbacklog.ai
+1-877-812-8378

This Privacy Policy was last updated on: 2024-07-29

By using https://perfectbacklog.com/ or by clicking and consenting to accept the Privacy Policy, you accept and agree to be bound and comply with the Privacy Policy and any other related Agreements. If you do not agree with the Privacy Policy or any other related Agreements, you must not access or use the Website or the Services.

PXCH Holding I, LLC reserves the right to update, change or amend the Privacy Policy at our sole discretion. When that happens, the page will be updated.

PXCH Holding I, LLC reserves the right to update, change or amend the Privacy Policy at our sole discretion. When that happens, the page will be updated.

You understand and agree that you have the right to be contacted by us with notifications regarding significant changes to our Privacy Policy, as required by the law.

The data we collect will be of two types:

• Information you provide voluntarily. This includes any information you directly provide to us when you’re using the Website or our services.
• Information you provide automatically. This includes any information that your devices automatically shares with our products, services, and third parties.

Your data may be collected, stored, used, and disclosed only for the purpose of offering or improving the services of our website. Our promise is to not use your data outside of the aforementioned scope.

We may save, store, administer, process, share, and disclose data from you when you interact with our website in actions that include, but are not limited to, the ones listed below and/or for the following purposes:

• Creating or updating an account with our Website
• Upgrading to a paid plan or purchasing a paid product
• Using a mobile, tablet, and/or desktop device to make use of our Website and services
• Contact us via any communication method
• Interacting with us on social media or in any marketing campaigns
• For a greater personalization of your experience of the Website and services
• For administrative purposes
• For handling payments between yourself and our company, for goods and services PXCH Holding I, LLC is exchanging with you
• For analytics purposes, in order to enhance your experience of the Website and services
• For communication between PXCH Holding I, LLC and you
• For enhancing our security and privacy measures
• For product development and general feedback purposes, in regards to our Website and services
• For marketing purposes (e.g., newsletter and other methods), in order to enhance your experience of the Website and services
• For research purposes
• For personalizing the experience of our Website and Internet assets in order to serve you better


• We, Perfect Backlog, represented legally by PXCH Holding I, LLC, confirm that we do not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or machine learning models. Any data collected through these APIs is used strictly for the purposes of delivering our services in accordance with this Privacy Policy.


• Our application integrates with Google Workspace APIs to provide features such as [e.g., authentication, authorization, uploader-to upload youtube videos, lists- to list the youtube videos ]. Specifically, we access: This data is used exclusively to deliver and improve our services.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of by sending email to contact@perfectbacklog.com

We only collect the personal information we need to provide our services in the best manner, and aim to do that in a responsible manner.

For instance, we might use the geolocation that our Analytics provider is saving, in order to automatically set the language of our website.

When you create an account or contact us through one of our contact methods, we may have to ask for personal information for communication or service purposes. This includes your:

• Name
• Email
• Billing address and/or shipping address
• Phone number

When you visit our website and services, we may automatically save and store personal information from your device(s). This may include:

• Device make & model
• Operating system & version
• Device settings
• Location services data

We suggest reading the Privacy Policy of the device you’re using in order to find out what kind of data can be transferred.

Based on your accessing our website, our servers and third parties will automatically log: your device’s IP (Internet Protocol) address, your pages’ visit journey, the pages you visit, the time you spent on those pages, the time and date of your visit, your device’s type, your operating system, your browser’s type and version and other details.

In an event in which you may encounter an error, we may automatically save logs that will help us identify, troubleshoot, ameliorate or just note the details of such an event.

Log data by itself will not lead to identifying you. However, we may corroborate it with other types of data which may lead to personally identifying you.

We may save operational data relevant to your usage of the Website and the service. As you interact with our service, we might save files you upload or create, user profiles and settings, analytics and metrics, transaction and historical records, and any other types of information you create while interacting with our Website.

Personal data will be saved and processed for as long as it’s required to, by the purpose for which it’s been collected. When necessary, data may be saved and processed for longer, for reporting purposes, in order to be compliant with the law, for archiving or historical purposes, for business development purposes or for scientific purposes. We may need to share data due to an order from an authority. We might retain data for a longer period of time, if you’ve given consent to such processing, for as long as the aforementioned consent is not withdrawn by you. The right of access, right of erasure, right of rectification and right to data portability can only be enforced before the expiration of the retention period.

Our best intention is at the core of storing and securing your data. Within commercially acceptable means and within reason, we will prevent your data from being stolen, accessed by third parties you have not authorized, disclosed, modified or destroyed without your consent.

Securing your data will be assisted by computers and relevant software/IT tools, following organizational procedures. As a consequence, your data might be made available to persons in charge of the operation of the Website (legal, sales and marketing, accounting, etc) or external parties (accounting, hosting providers, consultants, infrastructure tools, communication tools). You’re free to request a full list disclosing all these parties at any given point.

Your personal data may be shared with:

• Third-party services, in order for you to benefit from those third parties. These may be infrastructure tools or human-backed services.
• Employees, contractors, consultants, and related collaborators
• Business entities related to our company’s legal entity: subsidiaries, partner companies, parent companies, affiliates
• If required by law and/or due to an order from an authority: law enforcement agencies, tribunals, regulatory authorities, courts
• Third parties to save, store, and process data:

• Vercel
• Google Analytics
• Postmark
• GitHub
• Stripe
• Crisp.chat
• Amazon Web Services
• Google Cloud Platform
• FirstPromoter
• Posthog
• OpenAI
• Canny
• Churnkey
• Ionos
• Webflow
• Supabase
• Freeconvert
• Metricool
• Speechmatics
• Baremetrics
• Customer.io
• Meta

A legal entity that acquires our company or to which we transfer completely or partially our assets, in an event in which we are being acquired or are structurally re-organizing our legal entity

In an event in which you fail to pay the fees required for our Website’s services, we might have to share your data with relevant authorities.

It’s worth pointing out that the Privacy and Data Protection laws of the countries in which we save, store and process your data may not be the same as the country from which you’re providing this information. As a consequence, we have to respect the Privacy and Data Protection regulations of this Privacy Policy in accordance with the laws of the said countries.

Access: You have the right to request a copy of the data we save and store regarding you and to request disclosure about certain aspects of the processing of the data.
Deletion: You have the right to ask us to erase our processing of your data.
Rectification: You have the right to verify if the data we store regarding you is accurate and to rectify any data that is incorrect.
Withdraw consent: You have the right to withdraw consent you’ve previously given.
Restriction: You have the right to restrict the processing of your data.
Portability: You have the right to ask us to move over (port) your data to another entity.
Objection: You have the right to object to us processing your data.
Data breaches: You have the right to be informed if we are ever involved in a data breach.
Complain: If you think we are not processing your data in the correct way, you have the right to bring a claim to a competent data protection authority.

If you have any questions in regards to how to exercise your rights, feel free to contact us. You are entitled to a reply within 30 days.

We may link to other websites and/or services that we do not have control over. You understand and agree that we cannot accept responsibility or liability for those external websites and the way they handle their data. What we can suggest is reading their Privacy Policies in order to see if you want to use their services.

PXCH Holding I, LLC will only collect and use your personal information when legally permitted, in a fair, legal, and transparent manner. If you’re aged 16 or under, we will request the consent of either your parent or your guardian.

Our legal basis for collecting and using your information depends on your use of the Website and/or services, and how you use them. We will save and store data based on the following grounds:

• Consent: We will save and store personal data when you give us your consent. You may withdraw your consent at any given point using our tools, although this will not affect any prior use of personal data. If you have any questions about how to withdraw consent, feel free to contact us using the details provided in this document.
• Delivery of services and/or goods: We will save and store your personal data in order to deliver services and/or goods, as per the contractual obligation we have to you, when that is the case. For instance, purchasing an online good will require us to use your payment information and personal information in order to deliver the order.
• Company’s development: We may save and store your data in the interests of the company’s development.
• Compliance: We may save and store your data in order to comply with Privacy laws. We may be legally required to store and process data. That may include (but is not limited to): investigations, requests from officials, court orders, law regulations. If you have any questions about how to withdraw consent, feel free to contact us using the details provided in this document.

We will use measures and relevant protection measures to guarantee the correct transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA.

You may exercise certain rights related to the data we process. Below, we will list your rights so you can be aware of them:

• Portability: You have the right to ask us to move over (port) your data to another entity or that we share a copy of the data we hold regarding you.
• Objection: You have the right to object to us processing your data, if we’re processing it on any other basis other than public or legitimate interest. If you object, we must share the grounds upon which we are lawfully processing it that would override your rights.
• Restriction: You have the right to restrict the processing of your data, if you believe the accuracy of the data is improper, if you believe the data has been processed in a manner that infringed upon privacy laws, if you request that we maintain the personal information only for the purpose of a legal claim, or if you previously objected to the way we process data and we are in the process of considering your objection.
• Deletion: You have the right to ask us to erase our processing of the data we store regarding you. If you do that, we will take reasonable measures to erase your data from our databases, as well as inform you of the consequences of the erasure of your experience with our Website and services. However, we cannot delete any data that we are legally required to store, but if that is the case, we will inform you about such cases. If you request to delete your data, we will do so within days. You understand and agree that web crawlers, search engines and similar third parties may still store your public data, even after we have deleted your data from our records.

If you have any questions regarding how to exercise your rights, feel free to contact us. You are entitled to a reply within 30 days.

Please keep in mind that this statement only applies to the General Data Protection Regulation in the EU and may not necessarily apply to other privacy laws in other countries.

This privacy policy has been formulated in accordance with various regulations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This Privacy Policy is directly relating to this Website, unless explicitly stated otherwise in this document. According to the GDPR, organizations are divided into two categories: data controllers, which process data for their own purposes, and data processors, which process data on behalf of other entities. Based on the data you provide to us, PXCH Holding I, LLC, is classified as a Data Controller + Processor.

Currently, we are not fulfilling requests for “Do Not Track” signals. At the same time, we are undergoing the efforts described in this Privacy Policy to save, store and handle your data in the most lawful and transparent manner, with lawful reasons for doing that.

You have the right to decline cookies and trackers from our website through your browser. Please refer to our Cookie Policy for more information.

Respecting your right to non-discrimination, we may offer financial incentives, which are within the boundaries of CCPA, which may lead (but are not limited to): different prices, quotes, rates or quality levels for the goods and services.

The incentives we offer will be reasonably related to the value of your data and we will share terms that will be transparently disclosing the purpose of such incentives. An opt-in consent will be required, which you may decline at any given point.

The following types of data have been saved and stored by us in the last 12 months:

• Personal identifiers, such as name, email addresses, phone numbers, IP addresses, and/or IDs associated with your account
• Payment-related data
• Customers’ address or addresses
• Geolocation data
• Demographics, age or gender data, which may be protected by California or Federal Laws
• Interactions with our Internet assets
• Video or audio data, such as photos and/or videos you have shared with us on our platform
• Data corroborated from the types of data above

You can review the “Types of data we collect” section for more information on what we save and store, including the sources we receive the information from.

Based on the California Consumer Privacy Act, if you live in California, you have the right to delete the data we saved and stored regarding you in the last 12 months. You also have the right to request the following from us:

• The categories of data we have saved and stored regarding you
• The categories of third parties with whom we’ve shared or sold your data
• The commercial purposes for saving, storing and/or selling your data
• The places from which we have sourced the data we have regarding you
• The specific pieces of data we have saved and stored regarding you

If you have any questions regarding how to exercise your rights, feel free to contact us. You are entitled to a reply within 30 days.

Please keep in mind that this statement only applies to the California Consumer Privacy Act in the US and may not necessarily apply to other privacy laws in other countries.

If you are a resident of California, you also have the right to request from us the manner in which we have shared data, as defined by California’s Shine the Light law (CA Civil Code 1798.83), with third parties for their marketing efforts.

If you want to make such a request, feel free to contact us using the details provided in this document, with the title “California Privacy Rights: Request for privacy information.”

If you have any questions regarding your data, personal information, or privacy, feel free to contact us at contact@perfectbacklog.com.